Effective Date: 15-11-2025
Portal Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy & Cookie Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website portal-tech.co, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Website").
Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (if applicable)
1.2 Non-Personal Information
Automatically collected data when you interact with our Website, such as:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed and time spent on the Website
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. For more information, see the Cookies section below.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services.
- To personalize user experiences and improve the Website.
- To process transactions and fulfill orders.
- To communicate with you, including sending promotional materials (where permitted).
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: To facilitate our services (e.g., payment processors, shipping companies).
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, sale, or transfer of all or part of our business.
4. Cookies
Cookies are small text files placed on your device to collect information about your activity on the Website. We use cookies for:
- Enhancing user experience.
- Analyzing Website traffic and performance.
- Delivering targeted advertisements.
You can control cookies through your browser settings. Disabling cookies may limit the functionality of the Website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Website to function.
- Performance Cookies: Track Website usage to improve performance.
- Functional Cookies: Remember your preferences and settings.
- Advertising Cookies: Deliver relevant ads to you.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have certain rights regarding your data, including:
- Accessing your data.
- Requesting correction or deletion of your data.
- Opting out of data processing or direct marketing communications.
To exercise these rights, please contact us at connect@portal-tech.co.
7. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed as completely secure.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Website after such changes constitutes your acknowledgment of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy & Cookie Policy, please contact us at:
Portal Technology
17 Schinz Street, CBD, Windhoek, Namibia
connect@portal-tech.co
+264 824021227